LEGAL NOTICE
Shop name: malugarments.com
Seller: A-Girl’s Co., Ltd.
Representative: Tomohiro Yamashita
Address: 4-20-10 Midori, Sumida-ku, Tokyo 130-0021, Japan
Phone number: +81-3-3632-2081 (hours: Monday-Friday 11:00〜17:00, closed on weekends and public holidays)
Email address: contact@malugarments.com
Sale price: Prices are listed on each product page (tax included).
Product price: Prices are listed on each product page (tax included).
Additional fees: Shipping fees will be charged separately and vary depending on the delivery region. For international shipments, any custom duties, import duties, and related fees incurred are the responsibility of the customer.
Payment method: Credit card
Payment timing: Payment is processed at the time of order.
Delivery time: Orders are typically shipped within 3-5 business days after payment confirmation, excluding national holidays and shop closure dates.
Returns and Exchanges Policy:
- Returns and exchanges are accepted only for defective items or incorrect shipments.
- Customers must contact customer support within 7 days of receiving the product.
- Shipping costs for defective or incorrectly shipped items will be borne by us.
- The following items are not eligible for return or exchange:
・Items returned due to customer preference (e.g. size, color, or image differences)
・Used, washed, or altered items
・Items with damaged or missing tags, accessories, or packaging
・Items returned after 7 days of delivery
・Returns made without prior notice
・Any other cases deemed ineligible by our company - Returned items must be unused and include original tags, delivery note, and all accessories.